Chhattisgarh, a state renowned for its rich cultural heritage, diverse ecosystems, and tribal traditions, is emerging as a key destination in India’s tourism landscape. As part of the evolving concept of Tourism 4.0, Chhattisgarh is integrating digital innovation with its cultural and natural assets to create a sustainable future for tourism. This paper examines the intersection of cultural tourism and digital transformation, highlighting how smart technologies, digital platforms, and sustainable practices are shaping the region’s tourism development.
The research explores the state’s major cultural and ecological attractions, such as the Chitrakote Falls, Bhoramdeo Temple, and Bastar’s tribal regions, emphasizing the role of these sites in promoting cultural tourism. Furthermore, the paper discusses the impact of government initiatives like Digital India and smart city projects, which aim to modernize infrastructure while preserving the state’s rich heritage. The findings suggest that by leveraging digital tools for marketing, visitor management, and resource efficiency, Chhattisgarh can achieve a balance between sustainability and economic growth.
This study provides insights into the challenges and opportunities of implementing Tourism 4.0 in a region rich with cultural significance. It also offers strategies for ensuring that digitalization enhances the visitor experience without compromising the preservation of Chhattisgarh’s unique heritage. The paper concludes by underscoring the importance of collaborative efforts between public and private sectors in fostering a sustainable and digitally advanced tourism ecosystem in Chhattisgarh.
Keywords: Chhattisgarh Tourism, Cultural Heritage, Digital Innovation, Sustainable Tourism, Tourist Experience, Public-Private Partnerships.